Professional Experience
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Scott Boone, Technology Consultant, Chambersburg, PA
Technology Consulting, since 7/1998
Self-employed as an independent consultant, helping small businesses with computer networking and administrative needs. Provide support for Macintosh and Windows network environments, specializing in rapid response times and an open information exchange. Services include network design, help desk support, training, purchase consultations, and Internet access solutions. Desktop publishing and networking are specialties.
Achievements
· Became my own boss
· Work with businesses to establish presence on the internet and integrate network technologies into their work flows
· Advocate standards-based practices and open source initiatives
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Network Technical Services Group, Hampton, NJ
Field Service Engineer, Test & Acceptance, from 7/2000 until 12/2000
As a contractor, performed test and turn up of Cisco optical network systems, ONS 15454 add-drop multiplexers, for the build-out of SONET telecommunications networks. Responsible for assessing engineering viability and inspecting installation quality and completeness, providing solutions when necessary; involved localized electrical and optical cable testing. Prepared comprehensive test plans and circuits to thoroughly test the hardware and connectivity of the systems using SONET data analysers (T-Berd and Digital Lightwave). Configured system's software, setting up BLSR and UPSR rings, port protection, and circuits. Modified engineering documentation as needed and created testing documentation to provide to the customer.
Achievements
· Cisco trained and certified for ONS 15454 Turnup
· Devised a highly streamlined and efficient testing methodology, reducing testing overhead
· Acted as project lead, managing and training other FSE's in the field
· Created custom forms for testing documentation
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AMUG Internet Service, Phoenix, AZ
Internet Engineering, from 2/1998 until 5/1998
Provided Macintosh and Windows technical support for dial-in service customers. Performed user account administrative functions on Sun UNIX servers. Collaborated on writing three Internet manuals; produced art for an Internet software CD-ROM and packaging. Co-developed business office operating procedures and investigated and migrated an accounting database to a commercial database system.
Achievements
· Enhanced corporate identity by standardizing logos and customer literature
· Implemented a new database and operating procedures to better streamline accounting operations
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Sunrise Computers, Chambersburg, PA
Macintosh Evangelist & System Engineer, from 6/1996 until 8/1997
Developed Macintosh-based computing solutions. Specialized in network and Internet access installations, primarily in education and SOHO markets. Provided complete software support and configuration; mastered telephone diagnosis and troubleshooting skills. Worked extensively with multiple operating system environments, integrating Macintosh, Windows 95 and NT, and Novell.
Retail Sales Consultant, from 12/1995 until 4/1996
Sold Apple, Compaq, and HP products in a retail setting.
Achievements
· Spearheaded project to create Internet presence
· Designed several LAN/Wireless WAN networks for proposals
· Administrated company's Macintosh file and mail servers and Internet servers
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